Feast Food Delivery App (Multivendor Platform)
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Feast Food Delivery App (“Feast”, “we”, “our”, or “us”) is committed to protecting the privacy of its users, including customers, restaurant partners (vendors), delivery partners, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services.
By accessing or using the Feast Food Delivery App, you agree to the collection and use of information in accordance with this Privacy Policy.
Business Name: Feast Food Delivery App
Business Type: Multivendor Food Delivery Platform
Registered Address:
Vill- Kshudiram Nagar, Srabani Block, House No-236
PO- Hatiberia, PS- Haldia
Dist- Purba Medinipur
PIN – 721657
West Bengal, India
We may collect the following personal information:
Full Name
Mobile Number
Email Address
Delivery Address and Location Details
Login credentials (OTP-based or password-based)
Profile information provided by users
Food orders placed through the app
Payment details (processed securely via third-party payment gateways)
Order history, preferences, and feedback
Note: We do not store your complete debit/credit card or UPI details on our servers.
Real-time or approximate location to provide accurate delivery services
Address and GPS data for order fulfillment and delivery tracking
For restaurant partners and delivery partners, we may collect:
Business or personal identification details
Contact details
Bank account or payout-related information
Business documents (licenses, GST details, etc.)
Device type, operating system, and app version
IP address
Log files, crash reports, and analytics data
We use the collected information for the following purposes:
To provide and operate food delivery services
To process orders and payments
To connect customers with restaurants and delivery partners
To improve app performance, user experience, and service quality
To send order updates, notifications, and support messages
To comply with legal obligations and prevent fraud
We may share your information only as necessary, including with:
Customer name, contact number, and delivery address
Order details for preparation and fulfillment
Customer name, phone number, and delivery location
Order pickup and drop-off information
Payment gateways
Cloud hosting and analytics providers
SMS, email, and notification services
All third-party partners are required to maintain confidentiality and data security.
We implement reasonable technical and organizational security measures to protect your personal data against unauthorized access, misuse, loss, or disclosure. However, no method of electronic storage or transmission over the internet is 100% secure.
We retain your personal information only for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy
Comply with legal, regulatory, or accounting requirements
When data is no longer required, it is securely deleted or anonymized.
You have the right to:
Access your personal data
Update or correct your information
Request deletion of your account (subject to legal requirements)
Withdraw consent where applicable
Requests can be made through the app or by contacting our support team.
Feast may use cookies, SDKs, and similar technologies to:
Improve app functionality
Analyze user behavior
Enhance personalization and performance
You can control permissions through your device or browser settings.
Feast Food Delivery App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external platforms.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting within the app or on our website. Users are encouraged to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Feast Food Delivery App
Vill- Kshudiram Nagar, Srabani Block, House No-236
PO- Hatiberia, PS- Haldia
Dist- Purba Medinipur
PIN – 721657
West Bengal, India
